This policy covers the cookies and similar technologies, such as browser storage, used on the website www.dualoop.coach and in the App at coach.dualoop.com.
Your choice
On your first visit, we ask for your consent before we use any cookie or tool that is not strictly necessary. You can accept all, reject all, or choose by category. Rejecting is as easy as accepting, and the website and the App work either way. You can change your choice at any time with the "Cookie settings" link at the bottom of every page. We ask again after 6 months, or earlier if we add a new tool. We keep a record of each choice on our server, to show that we asked: a random ID, your choices, the version of this policy and the date, without your name or IP address.
When you withdraw your consent, the tools stop and we delete the cookies and browser storage they set on our website. LinkedIn also sets cookies on its own domain, such as bcookie; only you can delete those, in your browser.
Categories
- Strictly necessary (always on): run the website and the App, keep you signed in, and remember your cookie choice. They do not need consent.
- Analytics (with your consent): show us how the website and the App are used, so we can improve them. We use PostHog, hosted in the EU, on the website and in the App, and Google Analytics on the website.
- Marketing (with your consent, website only): measure our LinkedIn ads with the LinkedIn Insight Tag, and show our sales team which companies visit our website with lemlist.
Cookies and tools we use
| Name | Category | Provider | Purpose | Duration |
|---|---|---|---|---|
dualoop_consent |
Strictly necessary | dualoop | Remembers your cookie choice and its random ID | 6 months |
sb-…-auth-token |
Strictly necessary | dualoop (App) | Keeps you signed in | Up to 400 days, or until you sign out |
sb-…-auth-token-code-verifier |
Strictly necessary | dualoop (App) | Secures the sign-in step | Until sign-in completes |
| Interface settings (browser storage) | Strictly necessary | dualoop (App) | Remembers choices such as the theme | Until you clear them |
ph_…_posthog and PostHog browser storage (ph_…, __ph_…) |
Analytics | PostHog | Measures visits and how features are used | Cookie: 1 year. Browser storage: until you withdraw consent or clear it |
_ga, _ga_… |
Analytics | Counts visitors and visits for Google Analytics (website) | 2 years | |
li_fat_id, li_giant |
Marketing | Links a visit to a click on one of our LinkedIn ads (website) | 30 days and 7 days | |
LinkedIn cookies on linkedin.com, such as bcookie |
Marketing | Measures our LinkedIn ads and helps us show them to the right people (website) | Up to 1 year | |
| No cookie | Marketing | lemlist | Uses your IP address and the pages you visit to identify your company for our sales team (website) | — |
Pages of other providers
When you pay, or sign in with Google, you use Stripe's or Google's pages. They set their own cookies under their own policies.
Changes and contact
We update this policy when we change the cookies or tools we use. Questions: info@dualoop.com.